COVID-19 is continuing to tear through our nation, destroying our economy by attacking industries such as optometry. I have heard countless stories from colleagues who are saddened, overly anxious and confused about their future in our beloved profession. Although COVID-19 has caused doctors to feel extremely vulnerable, this is also a time to begin new policies and procedures that impact how we do business should something like this happen again.

Your employees are the reason patients will return to, or avoid, your office. If you choose the right people, you can greatly increase your chances of practice success.

While growing up in Richmond, Virginia, Mesheca Bunyon, OD, visited a pediatric optometrist who was unlike any other...